The Executive Team
Wolseley Canada’s executive management team is an experienced and diverse group of leaders responsible for setting the strategic direction of, and driving execution for, the company.
They act with honesty, integrity and transparency, communicating priorities clearly, enabling their timely and efficient delivery in the best interests of Wolseley Canada and its employees.
Kevin Fancey joined Wolseley Canada in June 2017. As President, Kevin has responsibility for the overall leadership of the company, with emphasis on the execution of the company’s strategic initiatives and business imperatives.
Prior to joining Wolseley, Kevin served as President of G&K Services Canada, a position he held from 2013 to 2017. At G&K, Kevin created a multi-pronged business strategy that helped the company increase revenues and generate significant returns on asset rates. Prior to joining G&K, Kevin held several senior executive positions with companies including Coinamatic Group of Companies, Ricoh Canada Inc., IKON Office Solutions, Chubb Security Systems Canada and Pitney Bowes of Canada.
Kevin holds a Bachelor’s of Commerce, Marketing, from Saint Mary’s University in Halifax, N.S.
Vice-President, Vendor Relations
With more than 40 years in the industry, Akbar Makalai joined Wolseley Canada in November 2001. As the Vice-President, Vendor Relations, Akbar has responsibility for further developing our product management vendor partnerships and leveraging our membership within the OCTO Buying Group, of which he is a board member.
Prior to this role, Akbar led the company’s largest division as Vice-President, Plumbing and HVAC/R. Akbar’s roles have also included General Manager, British Columbia, Vice-President, Western Canada Plumbing and Waterworks. Prior to joining Wolseley, Akbar had increasingly senior roles with Ideal Plumbing Group and served as the General Manager for B.A. Robinson Company.
Akbar is a graduate of the British Columbia Institute of Technology’s finance program and has studied at the University of Virginia Darden School of Business and the International Institute for Management Development in Switzerland.
Vice-President, Marketing & eBusiness
Gail Kaufman was appointed Vice-President, eBusiness, for Wolseley Canada in 2016 and had the marketing function added to her responsibilities in 2018. In this role, Gail is responsible for eBusiness strategy development, driving the adoption of the channel throughout the business, and making eBusiness an integral part of Wolseley’s culture and value proposition. With the addition of marketing, Gail is also responsible for omni-channel customer experience, showroom and brand marketing strategy and the Connects Program that facilitates the partnership between our vendors and sales channels.
Gail joined Wolseley in December 2005 in the newly created role of Director of Marketing. In this role, Gail was responsible for the strategic direction of the company’s marketing initiatives, including new programs, branding and eBusiness. One of Gail’s most notable achievements during her time as Director of Marketing was the national rebranding of 13 Wolseley-owned companies under the Wolseley Canada branding.
With extensive experience in both B2B and B2C environments, prior to joining Wolseley Gail had increasingly senior roles in automotive, both in wholesale distribution and manufacturing, with market-leading brands including Quaker State and Pennzoil. Gail also has extensive international experience. While with Shell’s international car care division, based in Houston, Texas, she led the development, management and multi-channel expansion of Shell’s car care product portfolio in Europe, Asia and Latin America.
Gail has been a Director on the national board of the Canadian Institute of Plumbing and Heating, is a member of the Executive/Finance Committee and is currently Chair of the Education and Training Council.
A graduate of the University of Western Ontario, Gail also studied at the University of Virginia, Darden School of Business and the International Institute for Management Development in Switzerland.
Chief Information Officer
Eric Whaley joined Wolseley Canada in July 2014 in the role of Vice President of Information Technology (IT). From July 2016 through March 2018, Eric was interim Chief Operating Officer in addition to the role of Chief Information Officer. Starting in March 2018, Eric focused on his role as Chief Information Officer, and oversite of the business transformation initiatives. As a member of the Executive Management leadership team, Eric is responsible for leading enterprise Project Management Office, the systematic execution of the enterprise project portfolio, and directing IT to guide Wolseley’s IT vision into reality. He has more than 25 years of experience, providing leadership for teams to achieve optimal business outcomes leveraging technology and process design.
Eric has a proven ability to tackle large, complex processes with a methodical approach. He brings a wealth of experience in business improvement achievements, having held positions as Chief Information Officer at the Investment Industry Regulatory Organization of Canada (IIROC), HSBC Securities Canada and CT Securities (TD Canada Trust). He was also the Chief Technology Officer at Merrill Lynch HSBC Canada.
Eric enjoys spending his free time with his family, playing sports and keeping abreast of disruptive technologies and start-up ventures.
Vice-President, Human Resources
Kim Forgues joined Wolseley Canada in December 2018 as the Vice-President of Human Resources.
In this role, Kim provides strategic HR leadership to Wolseley Canada’s senior leadership and HR teams. She is also responsible for the overall engagement and performance management of Wolseley Canada employees and involved in the execution of the company’s business strategy.
Kim has over 20 years’ experience as a senior HR executive in global organizations with extensive experience in the retail and industrial sectors. Most recently, she was a partner and head of the HR practice with Odgers Berndtson. Throughout her career, she has been responsible for managing national and international HR teams across Canada, the U.S., Europe and Asia. Her key areas of expertise include: assessment, talent management, leadership development, coaching, organizational design, total rewards, labour relations, project management and process re-engineering, as well as the design and implementation of operating models.
Prior to her time with Odgers Berndtson, Kim held HR leadership roles with D+ H (purchased by Finastra), Home Depot Canada, CIBC, Bombardier Aerospace and Pratt & Whitney Canada.
Kim has a Master of Science degree in Industrial Relations/Human Resources from l’Universite de Montreal and a Bachelor of Arts degree in Industrial Relations from McGill University. She also has a Master’s Certificate as a Certified Executive Coach from Royal Roads University in Victoria, BC.
Chief Financial Officer
As Chief Financial Officer, Kelly is responsible for directing the Finance team and providing leadership across the organization, enabling Wolseley Canada’s financial performance. She is the financial steward for the company, which includes responsibility for the company’s compliance with internal controls, all aspects of financial reporting, financial planning, business information and analytics and the transactional processes supporting customer credit and collections and vendor procure to pay. Kelly is also responsible for leading the real estate team and overall strategy for the company’s real estate portfolio.
Kelly has over 25 years of finance experience and brings to Wolseley Canada a broad and unique background in both Finance and Logistics across multi-sectors. As a process-focused driver of change, Kelly has a consistent track record of developing winning strategies to realign resources, deliver operational excellence and improve profit margins.
Before her appointment to Wolseley Canada, Kelly was the Chief Financial Officer and Vice President Finance at Purdue Pharma, a research-based pharmaceutical company. A Chartered Professional Accountant, Kelly has a Bachelor of Commerce (B.Comm.) degree from the University of Toronto. Born and raised in Canada, she lives with her partner Phillip and their three children, Maxwell, Connor and Quinn in Toronto, Ontario.
Brian joined Wolseley Canada in 2014 and has over 19 years of experience in the industry. As Vice-President, Waterworks, Brian provides leadership in the planning and implementation of business goals, while building strong relationships within the industry with a focus on delivering exceptional customer value.
Responsibilities include sourcing and completing acquisitions, building and maintaining vendor relationships, customer satisfaction and introducing new products. Brian brings his passion for coaching to the role by helping talented employees further grow and develop their careers.
Previously, Brian was General Manager for Ontario and Atlantic Canada. Prior to joining Wolseley, Brian was with EMCO Corporation where he held roles including National Pricing Manager, Regional Waterworks Operations Manager and Director of Procurement.
Brian has a Bachelor of Business Administration degree from Wilfred Laurier University and is a Chartered Accountant.
Vice-President, Supply Chain
As Vice-President, Supply Chain, Yves is responsible for managing critical relationships between operations, supply chain, sourcing, vendors and customers in support of Wolseley Canada’s overall business and growth objectives. With a focus on industry leading competitive advantage, he leverages company processes to ensure relevant products are available to our customers anywhere and at any time, leads our talented supply chain team and maximizes technology for the best possible sourcing from supplier, to shelf, to customers.
Yves brings over 25 years of retail, wholesale and manufacturing industry experience in progressive executive roles focused on supply chain management. Before coming to Wolseley Canada, Yves was at Weston Foods where he was Vice-President, North American Supply Chain.
As a member of the Council of Industrial and Systems Engineers (CISE), a part of the Institute of Industrial and Systems Engineers (IISE), Yves meets several times a year with other professionals to discuss best practices in the industry. Yves is also a member of the Professional Engineers of Ontario (PEO), Ordre des ingénieurs du Québec (OIQ) and has a Masters degree in Industrial Engineering from École Polytechnique de Montréal.